Return and Refund Policy

Returns and Refund Policy

Return period after delivery is 24 hr of delivery time no return policy is valid after 24 hr of delivery. Same day return is our policy we will not accept return after 24 hr of delivery time and date. Return Period after Delivery is applicable if product received is Defective or Damaged or Not as Described If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website, mail or our help line within the applicable Returns Policy period.

Returns Processing

If you're facing any issues with a product purchased on eduCT, we shall help by verifying and trying to resolve your product issue as part of the return verification process. The Issue resolution steps may be shared with you as self-help, or with assistance over call or a eduCT (or partner) personnel may visit your place. The seller will arrange for a replacement if the issue has not been resolved.

Returns Pick-Up

In case of returns where eduCT delivered the product return will applicable only on delivery address we will not accept return from new or different address.

During pick-up, your product will be checked for the following conditions.

Correct Product

IMEI/name/image/brand/serial number/article number/bar code should match and MRP tag should be undetached and clearly visible.

Complete Product

All in-the-box accessories, freebies and combos (if any) should be present.

Unused Product

The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/warranty seals (wherever applicable).

Undamaged Product

The product should be undamaged and without any scratches, dents, tears or holes.

Undamaged Packaging

Product's original packaging/box should be undamaged.

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